Lifeline Program

About Lifeline

Lifeline Service for only $5.55 a month, includes Unlimited Puerto Rico calling. The service does not include U.S. and international long distance.
The Federal and Local Universal Service Program and WorldNet Telecommunications, Inc. , provider of telecommunication solutions, offers a subsidy for your primary residential telephone line under the program Federal and Local Universal Service. This program allows you to save in your monthly rental charges and in the installation and activation of a residential telephone service (fixed).
For information regarding the terms and conditions of our Lifeline Service please review our Tariff, click HERE.    Also, see Program Restrictions below.

$5.55 /month

With the lifeline subsidie you can save as much as $13.25 on your monthly bill and only pay $5.55 for your home telephone service. The federal Lifeline Program provides a monthly subsidy to cover access and/or rental charges, under the Federal Universal Service Program. Besides of the $5.25 monthly subsidy provided by the federal program and the $1.50 provided by the Puerto Rico Universal Service Fund, WorldNet offers a monthly allowance of $6.50 to those customers who qualify, for a total discount of $13.25 per month.


How to Qualify

You may qualify for the federal Lifeline Subsidy if your family unit income is at or below the 135% of the federal poverty guidelines. Customer seeking to qualify for the program under income based standards are require to provide written documentation of their family unit income and most fill out Form 5631 – Household Worksheet (see below).

You can also be eligible if you are enrolled in any of the following fedral or local welfare programs:

  • Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Programs

The documentation necessary to evidence enrollment in one of the programs above is: (1) current or prior year’s statement of benefits from a qualifying state or federal program.;(2) a notice letter of participation in a qualifying state or federal program; (3) program participation documents (e.g.: consumers PAN card, Medicaid card, or copy thereof); (4) other official document evidencing the consumer’s participation in a qualifying state or federal. In the case on Income eligibility, the customer must provide prior Year’s state or federal, current income statement from an employer or pay check; Social Security statement of benefits; Veterans Administration statement of benefits; Retirement/pension statement of benefits. Unemployment/Workmen’s comp statement of benefits. By Order of the Puerto Rico Telecommunications Regulatory Board, we are required to retain documents you submit.

To verify eligibility, you can call 1-866-949-0210. You can also send the filled application and evidence of your enrollment in one of the above programs to:

WorldNet Telecommunications, Inc.
Servicio Universal
Centro Internacional de Mercadeo
90 Rd. 165 Suite 201
Guaynabo, PR 00968-8059


  • Only one Lifeline Service is available per household
  • A household is defined, for purposes of the Lifeline program, as any individual or group of individuals who live together at the same address and share income and expenses.
  • A household is not permitted to receive Lifeline benefits from multiple providers (i.e., if you receive a Lifeline discount on your wireless service, you would not also qualify to receive that discount on you home phone service).
  • Violation of the one-per-household limitation constitutes a violation of the Federal Communications Commission’s (of “FCC”) rules and will result in the subscriber’s de-enrollment from the program.
  • Lifeline is a non-transferable benefit and the subscriber may no transfer his or her benefit to any other person.
  • Lifeline is a federal benefit and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program.