Opportunities

WorldNet attracts the best talent in the industry with its commitment to lasting relationships, technological innovation and community-based initiatives. See our opening positions here:

JOB DESCRIPTION

SUMMARY
Configure, repair and maintain the company’s entire network infrastructure. Ensure proper operation and system uptime.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
·Supports, installs, and administer centralized and distributed database services.
·Must configure, operate, maintain and troubleshoot routers, switches, firewalls and other network components.
·Must configure, modify and troubleshoot MPLS and Ethernet/IP networks and protocols.
·Work service orders and trouble tickets in a timely manner.
·Assist field and NOC technicians with installations, troubleshooting and repairs.
·Must be able to work in a group environment and contribute as a team member during difficult operating conditions that require immediate actions.
·Monitor, analyze and troubleshoot Network to ensure performance and stability.
·Work a rotation of 24hr On-call shift for at least one week of every month. Work during weekends and Holidays may be required.
·Must be Customer Service oriented and communicate in a professional polite manner.
·Complete service order and trouble ticket documentation in a clear manner
·Participate in technical meetings to contribute knowledge and expertise.
·Performs all other duties as required.

EDUCATION and/or EXPERIENCE
Bachelor’s degree and at least 4 years of direct experience in related environment and/or training or equivalent combination of education and experience. A strong aptitude for hands-on application of a broad variety of tools and instruments.

KNOWLEDGE, SKILLS & ABILITIES
·Knowledge in Networking, MPLS (L2-L3 VPN), Ethernet, OSPF, BGP maintenance and configuration.
·Knowledge in configuring and troubleshooting VoIP systems and protocols such as SIP, MGCP.
·Knowledge in routers switches and firewalls.
·Skills in configuration and maintenance of networks such as MPLS (L2-L3 VPN), Ethernet, Frame Relay, PPPoE, OSPF, BGP and other routing protocols.
·Working knowledge with troubleshooting tools such as Sunrise, Wireshark, OTDR, SNMP and others.

Job Type: Full-time.

JOB DESCRIPTION

SUMMARY
General Position Description: Support Commercial Systems administration and maintenance. Design, plan, develop and deployment of new applications. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Supports, installs, and administer centralized and distributed database services.
• Validation, Testing, and implementation of new products on the Commercial System.
• Support and Maintain B/OSS modules.
• Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation.
• Analyzes the performance of software interfaces and identifies alternatives for optimization.
• Development and Administration of Business Intelligent Tools.
• Analyze, design, planning, developing and deployment applications.
• Prepare documentation of applications, system and / or programs based on the company standards.
• Other duties may be assigned.

EDUCATION and/or EXPERIENCE
Bachelor’s degree (B. A.) in Information Systems or Computer Sciences. Three years on programming, analysis and system support. Experience in project management and commercial system implementations. Knowledge on Business Intelligence Tools. Experience in analysis, design, and programming of commercial applications develop in one or several languages like: VB, .Net, PL/SQL, Java, PHP, HTML, CSS, and JavaScript. Flexible working hours including weekends and on call schedule.

KNOWLEDGE, SKILLS & ABILITIES
• Working knowledge of the System Development Life Cycle (SDLC) with the ability to work within the defined roles and responsibilities.
• Experience in project management and commercial system implementations.
• Knowledge on Business Intelligence Tools.
• Experience in analysis, design, and programming of commercial applications.
• Development in one or several languages like: VB, .Net, PL/SQL, Java, PHP, HTML, CSS, and JavaScript.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Job Type: Full-time.

JOB DESCRIPTION

SUMMARY
General Position Description: Project Technical Support Specialist is an integral member of the project team responsible for delivering projects of varying size and complexity. Is responsible for directing, organizing and controlling project activities, under the direction of a Project Manager (PM) & Operations Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Attend to the internal kick off meeting of Projects in order to understand the technical aspects of the Project, validate the solution design, ID risks, and how to overcome in order to ensure the success of the Project implementation.
• As request, Track and follow up project deliverables Service Orders (CHR).
• Responsible for the validation of features and special programing requested by the customer during the integration.
• Manage integration trainings to new PBX/Hosted PBX telephone end users, including the development of training materials, and trainings to the Customer’s Network Administrator.
• Validate the data submitted in the Project, including features, lines, extensions, business rules, and functionalities, including the acceptance tests with the Customer.
• Perform Troubleshooting on voice and data solutions when need it during project deployment, or 30 days period of guarantee.
• Manage the implementation of projects, when need it.
• Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others.
• Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations.
• Assist SIM Technicians and Contractors on technical situations, such as configuration and troubleshooting of new integration of Layer II & III, such as routing protocol, VLAN configuration, Bridge Configuration, Web Filtering, Firewalls Parameters, TCP & UDP protocol, etc. on a daily basis.
• Coordinate the Technical Activities of Project Integrations.
• Manage special configurations, such as, BGP, Advanced Port Forwarding, OSPF configurations.
• Troubleshooting and Technical Support of IPBX and Hosted PBX.
• Manage configuration, integration, and technical support of Forti Gates.
• Complete configuration in the MetaSwitch of hosted PBX Projects.
• Complete installations of basic services when need it.
• Other duties may be assigned.

EDUCATION and/or EXPERIENCE
Associated Degree in Technical areas and four years of related experience; or equivalent experience and training in Networking, IP PBX project integration; knowledge on hosted platform or equivalent combination of education and experience.

KNOWLEDGE, SKILLS & ABILITIES
• Experience in advanced networking and voice solutions.
• Experience in people management.
• Experience in strategic planning.
• Experience in Training to end users.
• Excellent communications skills, written and verbal.
• Work under pressure.
• Bilingual.

Job Type: Full-time.

JOB DESCRIPTION

SUMMARY
Build a robust quality pipeline of commercial accounts to be closed in a timely manner to make the quota every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Manages pipeline for speedy progression of prospects to customers.
• Develop the best approach/strategy to move prospects through the funnel.
• Schedule and conduct appointments with owners, IT Directors or Finance Director to evaluate their telecommunications needs and other business challenges in a weekly basis.
• Presents products/services that are aligned to customer requirement
– Actively listens to others
– Identifies and agrees specific requirements through effective questioning
– Uncovers each prospect’s pain or problem
• Ensure predictable forecast every month.
• Consistently comply and surpass assigned sales objectives every month.
• Comply in excellence with proper sales documentation & CRM system in a daily basis.
• Develop and ensure a strong business relationship with clients to maximize new business opportunities and retain them in a monthly basis.
• Create and maintain a system for generating customer referrals.
• Perform any other duty as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty in excellence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
College degree is required. A business or information technology education background would be a benefit. Five to ten years of highly successful field sales experience of complex sophisticated solution selling with Business to Business type of services and also have experience developing formal partnerships. Experience within the telecommunications and/or technology industry.

KNOWLEDGE, SKILLS & ABILITIES
• Competency in all professional selling skills; prospecting, planning, strategy, pipeline management, forecasting, competitive management, presenting, building value propositions, closing, relationship development, client management are a must.
• Ability to manage multiple complex sales cycles at the same time.
• Ability to translate telecom and technology knowledge in a business solution.
• Outstanding communications skills (Bilingual; oral and written) for clients’ presentations, supervisors and peers.
• Implement solution-based sales strategies and uncover new business opportunities.
• Service Oriented — actively looking for ways to help people.
• Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Basic Project Management knowledge.
• Advance computer knowledge able to produce high quality reports.
• Knowledgeable on current events and business trends.

Job Type: Full-time.

Please submit your resume to resumes@worldnetpr.com if you are interested in a career with WorldNet.

Visit our Human Resources LinkedIn page. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Women, Protected Veterans and Individuals with Disabilities.

What we believe in

To develop and nurture relationships (with clients, each other and our community) which create prosperity through technological solutions and through living our values.

At WorldNet, we believe our job goes beyond providing telecommunications services; we rather see ourselves as the technology partners of our clients.

Our team is comprised of talented professionals, experts in their respective fields – people who also have a passion for creating long-term relationships and who take the time to understand our clients’ business needs and environment.

We are proud of our local roots. Although we are considered a medium-size organization, the knowledge of our talented experts, our robust infrastructure and a wide range of services allow us to fit the needs of all types of clients – whether big or small, local or international.  To each, we offer the best of us: the certainty that we will tend to their business to help them grow.

Prosperity from caring in action.

We aspire to building long-lasting and productive relationships with our employees, our clients and communities. To achieve it, we have the support of talented and caring employees that are dedicated to bringing our mission and vision to life.

We foster innovation, creativity and personal initiative. Our employees know it is in their hands to deliver results. Our aim is to promote a motivating atmosphere, where our people feel challenged to always offer the best of them to coworkers, clients and the community.

Would you like to become one of us? Check our job openings here.

WorldNet’s work environment is result-driven, very demanding but also extremely rewarding. We value leadership, integrity and a sense of urgency, attention and passion in our interactions with clients.
Integrity: Honesty, fairness and ethics are at the forefront of our behavior in all of our relationships –with clients, suppliers, the community and amongst ourselves.

Caring: Our business is based in our relationships with all of our interest groups: we connect with their needs because doing the right thing is more important than any sale. We promote a caring environment where the employees are encouraged to think as a team rather than individually. More than a one-time deal, we want to nurture long-lasting relationships between peers, with clients, suppliers and the entire community.

Excellence: Our business is based in our relationships with all of our interest groups: we connect with their needs because doing the right thing is more important than any sale. We promote a caring environment where the employees are encouraged to think as a team rather than individually. More than a one-time deal, we want to nurture long-lasting relationships between peers, with clients, suppliers and the entire community.

Teamwork: Success is not defined by an individual effort but rather by the contribution of a group of people who work together to find solutions. Our ultimate goal is to mutually support each other, and to function as one single team to achieve WorldNet’s objectives – and exceed client expectations.

Sense of urgency: Success is not defined by an individual effort but rather by the contribution of a group of people who work together to find solutions. Our ultimate goal is to mutually support each other, and to function as one single team to achieve WorldNet’s objectives – and exceed client expectations.

Do you believe you are a fit to our company and our values? Click here to learn about our job openings.

Life at WorldNet

WorldNet covers almost every aspect of technology and telecommunications –a very fast-paced and changing industry by nature. Therefore, we promote continuous learning – the one that you get not only from formal courses and trainings, but also from the day-to-day interactions with other employees and clients. We truly believe in promoting a collaborative atmosphere where learning and growing happens organically and good ideas coming from all sides of the business spearhead personal and professional development.

At WorldNet, our employees are empowered to own their work from start to finish – which help us be effective and make a measurable impact on our clients businesses.believe

Our Departments

Why work for us

Our compensation and benefits

The hard work and dedication of our talents is the driving force behind our success, and we continually look for ways to reward them.  Our rewards strategy has been designed to attract, motivate and retain an engaged workforce while promoting the sustainable accomplishment of business objectives. We provide employees with the corresponding compensation elements to satisfy their personal and work-related goals.

  • Healthcare plan
  • 401k savings plan
  • Life insurance
  • Accidental death/dismemberment insurance
  • Long term disability
  • Reimbursement plan for extended daycare and/or summer camp
  • Bereavament leave
  • Birthday off with pay
  • Christmas bonus
  • Paternity leave
  • Among others