Business Challenges

Many business leaders are struggling with the decision on whether to upgrade their current phone system infrastructure or not. Is it worth the investment? The systems may not deliver as promised or quickly become obsolete which will have a direct impact on customer service and revenue. Switching to a more sustainable and affordable solution may seem a real challenge in today’s competitive environment.

Operational Capabilities

Technology and companies’ needs are constantly evolving, which is why Hosted PBX service provides businesses with an easy to use and upgradable phone service without the investment and responsibility of maintaining and repairing equipment. Besides, companies will be able to enhance:

  • Productivity & Collaboration:Integrated telephony, centralized management and enhanced functionalities that will boost your employees’ performance.
  • Scalability: Having a highly-flexible technology enables you to customize your service according to your business needs and requirements.
  • Profitability: Reduce capital expenses (CAPEX) and lower the cost of communications since offerings are essentially service-based.

WorldNet’s Hosted PBX

WorldNet’s Hosted PBX service allows businesses to get similar phone services as they would from a traditional PBX, but as a hosted service. Companies can save money every month over traditional phone services and keep employees more productive. Some of the attributes that includes the solution are:

  • Carrier-based network operations: This service removes the task of network management and allows businesses to streamline IT operations.
  • Remote data backup: Our solution allows you to keep your business running, even under adverse conditions.
  • IP Technology: Economical and fast way to extend services to new locations, branch offices and remote workers.

Key Benefits

  • Ease of Use: Hosted PBX delivers your calls over the Internet without the need of getting new hardware or complex tasks.
  • Advanced Features: Remote office, call forward, unified messaging, Web Portal for management, among others.
  • IP Technology: The solution provides capabilities for on-the-go employees.

Features

Feature Basic Seat Standard Seat Premium Seat
USER FEATURES Features
Included
Caller ID
with Name
Speed Dial,
Short Codes, Intercom Codes
Automatic
Call Back, Automatic Recall
Multiple Call
Appearances, Call Waiting, Call Hold, Call Transfer
Call
Hold/Park/Pickup
Paging/Intercom
Features
Shared Line
Appearance
End User Web
Portal (CommPortal)
Business
Call Manager (BCM) – advanced call forwarding capabilities (sim ring,
distinctive ringtones, call rejection, …)
Receptionist
Features (Line State Monitoring, …)
Voicemail
(access via email, web portal, or phone)
Voicemail to
Email
Do Not
Disturb
Contact
Management
Click to Dial
Desk phone
customization, management
Desktop
Client – (IM, Outlook integration, Presence)
Mobile apps –
iPhone, iPad, Android devices
Speech to
Text transcription of messages
Video Chat
Call Jump
CRM
Integration